Click and Collect

Click & Collect at The Mall Blackburn.

At The Mall Blackburn we pride ourselves on offering convenient, local shopping. Shop online at our retailers and pick your goods up when it’s convenient to you, or return products bought online using the CollectPlus service at the Ask Me Point. eBay parcels can now be picked up and returned via our Ask Me Point.

What is CollectPlus?

The CollectPlus service is available at The Mall Blackburn. When purchasing items from certain retailers online, simply choose the Click & Collect option and choose to have the item delivered to The Mall Blackburn.  CollectPlus will send you a collection code, which you should bring along with your ID to the Ask Me Point and collect your parcel.

You can now collect your eBay parcels from our Ask Me Point using the CollectPlus service!

How it Works

CollectPlus offers Click & Collect with over 90 brands, including John Lewis, Asos and House of Fraser. When purchasing your item from any of the eligible retailers, simply select the Click & Collect delivery option and choose to have the item sent to The Mall Blackburn.

  1. Buy online and choose CollectPlus as your delivery option. You can check participating retailers here. 
  2. You’ll be emailed a collection barcode when your item arrives at The Mall.
  3. Take your code to the Ask Me Point at The Mall and collect your purchase.

Find out more about the CollectPlus service online at

Click and Collect Stores

The following stores at The Mall offer a click & collect service. Ask in store or visit their websites for more information.

The Works
New Look
River Island
The Body Shop
The Entertainer
The Fragrance Shop
H Samuel
JD Sports
Blue Inc
Body Care